Shipping & Returns
We can send your order anywhere within The UNITED STATES. All our items are carefully packed for safe delivery. We ship all products by United States Postal Service unless otherwise directed. This usually takes between 1 to 5 working days depending on the delivery service in the destination area.
We normally ship our products within three business days unless requested otherwise. If we are unable to ship your order within three business days we will contact you and advise you of the expected ship date.
Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a package that is returned because of an incorrect address.
ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.
If an order has been shipped, and it is not received or if an item is received and it is damaged, a return claim MUST be filed with us within 3 days from date you received the package.
Email details of your claim to firstname.lastname@example.org
The following exceptions apply:
1. Digital items are non-returnable.
2. Used items and items sold AS_IS are non-returnable
3. New items may be returned at your expense and a 25% restocking fee WILL apply
Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by paypal, a paypal credit will be issued).
Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted.